DO WHAT'S RIGHT CLAIM FORM

For select Trane TCS and American Standard Customer Care dealers

 

Do What's Right Benefit: The purpose of this benefit is to support select Trane TCS and American Standard Customer Care dealers with additional flexibility and autonomy to “Do What’s Right” for the customer. Dealers who chose this benefit as part of their 2024 Growth Benefits have the ability to replace a specified number of units during the year, to be used in the situations listed below. You will receive a credit on your account when American Standard/Trane processes the request. Claim must be submitted within 60 days of invoice date, or by November 18, 2024. The average time is three weeks from date of entry. If you have any questions, contact your Territory Manager.

 

Warranty Product Exchanges: Select if you replaced an existing piece of Trane Technologies equipment for a warranty product issue that could not be resolved through a standard repair. Replacement must occur during product’s warranty period and is limited to like-for-like replacement, including Trane/RunTru/American Standard/Ameristar outdoor splits, packaged units, furnaces, and air handlers.

 

Charitable Opportunities: Select if you provided an equipment donation to a charitable organization or person in need. Dealer may not charge for installation. Equipment will be limited to below:

Qualifying Equipment for Charitable Opportunities
Model Family Product Category
ODUs 4TTR5, 4A7A5, 4A6H5, 4TWR5, 4A7A4, 4TTR4, 4A6H4, 4TWR4, 4A7A3, 4TTR3, A4AC4, A4AC5, A4HP5, A4HP5
Furnaces S9B1, S8B1, S9X2, S9X1, S8X1, S8X2, A801X, A951X
AHUs TEM6, TEM4, TMM4, TMM5, A4AH4, A4AH5