Do What's Right Benefit: The purpose of this benefit is to support select Trane TCS and American Standard Customer Care dealers with additional flexibility and autonomy to “Do What’s Right” for the customer. Dealers who chose this benefit as part of their 2025 Growth Benefits have the ability to replace a specified number of units during the year, to be used in the situations listed below. You will receive a credit on your account when American Standard/Trane processes the request. Claim must be submitted within 60 Days of invoice date, or by December 1, 2025. The average time is three weeks from date of entry. If you have any questions, contact your Territory Manager.

Warranty Product Exchanges: When a warranty product issue cannot be resolved through the existing “First 90 days Major Failure Exchange” policy or a standard repair, a TCS dealer may utilize this benefit to replace an existing piece of Trane Technologies equipment. Replacement must take place during warranty period (10-year maximum) and is limited to like-for-like equipment, including Trane/American Standard/Ameristar/RunTru outdoor splits, packaged units, furnaces, coils and air handlers. Some examples of qualifying like-for-like models are listed in the table below. Like-for-like also equates to same tonnage and brand. In warranty product exchange instances where a like-for-like replacement is not an option or available, substitution will be accepted if the MBU is a downgrade. For example, if a Priority 17 model is installed, it may be replaced with a Choice 15 model or if a Platinum 17 model is installed, it may be replaced with a Silver 15 model. Trane Technologies will not reimburse the cost difference for a downgraded MBU.

Charitable Opportunities: Select if you provided an equipment donation to a charitable organization or person in need. Dealer may not charge for installation. Equipment will be limited to below: